Privacy, explained simply

1. Who we are

MyFanss operates the myfanss Android app and is responsible for the personal information described here. This policy applies when you use myfanss, contact support, or request account deletion.

2. Information we collect

• Account and profile details: myfanss ID, profile name, role, gender, location label, status, photo, settings, availability, blocks, and account state.
• Device and service details: app/device identifier, session and network information, device and app version, and crash or diagnostic information.
• Precise location only when you allow it, for registration, joining-bonus, safety, and fraud checks.
• Wallet, purchase, transaction, withdrawal, bank, IFSC, and mobile-number details when relevant.
• Creator-verification material: identity and bank-proof images, passport-style photo, OCR results, staff notes, and decisions.
• Profile photos, creator photos or short videos you submit, reports, feedback, and support messages.

3. Calls and creator content

Normal fan and creator calls are audio-only. myfanss transmits microphone data while a call is active and does not record those calls. We store basic call details such as the participants, call ID, time, duration, and charges.

Profile photos and creator media are collected only when you submit them. Authorized staff review creator media before approved content is published in myfanss.

4. How we use information

• Run accounts, creator discovery, audio calls, notifications, wallets, purchases, and withdrawals.
• Verify creators and review, process, and publish approved creator content.
• Provide support, investigate reports, prevent abuse or fraud, and meet legal obligations.
• Diagnose problems, protect the service, and improve myfanss.

5. App permissions

• Microphone: audio calls.
• Camera: profile pictures and creator photos or short videos you choose to submit.
• Location: registration, joining-bonus, safety, and fraud checks.
• Notifications and full-screen call alerts: incoming calls.
• Bluetooth/nearby devices: call audio routing.
• Legacy storage access: saving or selecting media on older Android versions.

You can deny or later change permissions in Android or browser settings. A related feature may then be unavailable.

6. When information is shared

We do not sell personal information. We share only what is needed:

• With another myfanss user when a profile, call, content, or safety feature requires it.
• With contracted hosting, storage, communication, support, security, and payment providers.
• With Google Play when you choose a purchase after billing is enabled.
• With authorities or other parties when required by law or reasonably necessary for safety, fraud prevention, disputes, or enforcement.

7. What other users can see

Other users may see your myfanss ID, profile name, profile photo, city/country label, status, availability, approved creator content, and information you choose to share during a call or report. Bank and wallet details, precise location, device identifiers, verification material, rejected submissions, and support messages are not public.

8. Retention and account deletion

We keep data only while it is needed for the purposes above. Creator-verification material is kept in restricted storage while the account or a verification, payment, fraud, safety, or dispute need remains. Creator-content originals may be kept so approved media can be recovered or processed again.

A valid deletion request schedules the account and associated data for deletion within 60 days. Limited payment, fraud, safety, dispute, or legal records may be kept longer when necessary, and backup copies may remain until normal rotation.

9. Your choices

• Edit your profile and control device or browser permissions.
• Block or report another user.
• Ask questions or request correction through the Grievance Officer.
• Request account deletion in myfanss or through the public deletion page.

Submitting the same deletion request again does not restart the 60-day period.

10. Security

We use access controls and operational safeguards intended to protect personal information. No internet transmission or storage system is completely secure, and myfanss does not claim that chats or calls are end-to-end encrypted. Please protect your device and avoid sharing passwords, payment credentials, or sensitive information with other users.

11. Adults only and changes

myfanss is for people aged 18 or older. We may update this policy when the service or applicable requirements change. The updated date appears at the top, and material changes will be communicated where appropriate.